DIGIHYPE MEDIA FAQ

CHECK OUT SOME OF OUR FREQUENTLY ASKED QUESTIONS!

What exactly do you do?

We offer a wide range of digital marketing and branding services for Canadian companies, including website development, social media management, and more! You can see a full list of our services here.

How long has DigiHype Media been around?

DigiHype Media has been helping businesses grow their digital presence for nearly 9 years!

Does my business really need a digital marketing agency?

While you could hire one person with a broad knowledge of digital marketing, having access to our team of experts with experience in specific areas of digital marketing has many more benefits. Our specialists work together to create a cohesive strategy, acting like an extension of your team by offering skills you can’t duplicate in-house!

What industries does your team specialize in?

Our team has been able to create websites, social media posts and more for a range of clients including electricians, plumbers, restaurants, health-related companies, aerospace companies, Information Technology companies, Food Services Companies, Universities, charitable associations and so much more! Check out our portfolio here

Are my services done in Canada?

We are a Canadian company, so everything is done by our tech team of experts here in Canada – we do not outsource to any other companies, so your work stays in Canada. Here’s some of our team

What size of businesses have you worked with?

We have worked with businesses of all sizes with different budgets to begin or improve their digital presence. Whether you’re a small business owner or a large company with multiple locations, we are able to handle growing your business! Let us be your company’s Chief Marketing Officer!

Can you help with start-ups? 

Yes, some of our digital marketing services are perfect for start-ups! Instead of hoping one person on your team can handle all avenues of online marketing, you get access to our team of specialists who will work together to implement a cohesive strategy tailored to your company’s needs. Check out our website DigiHype Express that is geared towards Start-ups https://digihypeexpress.com/

Can you help businesses outside of Canada?

Our team of experts are able to help businesses all over the world reach new customers

Do you provide training programs?

Yes, we have courses and programs for small and large companies. Whether you need to know how to update your website or understand social media we’ve got you covered

How many awards have you won?

When it comes to awards we believe in quality, not quantity. We pride ourselves on winning awards that take our clients’ results directly into consideration.

Do you manage everything with social media?

We handle all social media accounts your business has by creating and curating content, scheduling posts and engaging with your audience! We’ll even collaborate with your marketing team to ensure our message reaches the right audience.

What is the first step?

The best way to know where you’re going is by knowing where you are! Our digital marketing experts will talk to you about your goals and complete an audit of your current digital presence. We’ll be able to determine where you should focus your attention and budget to get a high return on your investment. 

What kind of support do you provide my business with your services?

Our incredible team of digital marketing experts pride ourselves on providing support in growing your business. We are here to answer your questions and give you honest advice to help your business grow!

How do you measure the results of your marketing efforts?

Our experts utilize analytics and review them regularly to guide them in the right direction so your business receives a high ROI! We believe in transparency, so these analytics are shared with you as well on a monthly basis. 

How much does your service cost?

While we do have a pricing guideline until we have an understanding of what your business requires it is difficult to have an exact number. Once we talk to you and get more details about your company and your marketing goals, we can create a proposal that matches your needs!

How am I billed for your digital marketing services and is there a contract?

Your business will be billed monthly (or Yearly depending on your preference) for the services you choose. We believe in creating ongoing relationships with our clients, so we allow flexibility to change services as needed to help your business grow. We’re proud of our client retention rate, having worked with some of our clients since 2014. We offer a minimum term depending on the services you decide on so we can acquire data to study so we can implement an effective strategy. 

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